Fields of Application
Customer Satisfaction / Engagement Surveys
Organizational Climate Surveys
Brand Image Surveys and Brand Value Tracking
Advertising Effectiveness Surveys
Survey Society Perception Surveys
PARC utilizes several tools to successfully conduct Quantitative Research such as:
interviews can be conducted in any place - at home, on the street, at work, at points of entry or exit. A dedicated, trained field team ensures quality of the collected data.
CATI (Computer Assisted Telephone Interviews)
comprising of a call center, CATI Software and a team of interviewers operating workstations equipped with telephone lines. Experienced tele-operators administer the survey questionnaire using a computer program to a randomly selected target audience.
is a tool used to evaluate customer service, operations, employee integrity, and product quality. It aims to clearly establish where you are, where you want to be,and how
mystery shopping can help get you there. PARC has developed Mystic, a comprehensive web-based solution Mystery Shopping is performed in person / on-site location, telephone and via web.for data handling and reporting Mystery Shopping Research findings via the internet. Mystic allows channel managers to receive alerts, read scored records and reflect on comments from PARC’s analysts to take action on the most pertinent issues in real time.
Know more about Mystic Shopping...
CAWI (Computer Assisted Web Interviews)
are Online surveys. The survey questionnaire is uploaded to a dedicated web-server. The respondents follow on-screen instructions to complete the survey.
where the printed questionnaires are sent to the respondents via Post. On completion the respondents return the questionnaire using the postage-paid envelopes.
are used for Opinion Polling. The respondents receive a self-completion questionnaire along with their subscribed publications.
to Receive Regular Updates
Target Group Index
News and PR Monitoring
TV Audience Ratings
Advertising Monitoring Reports
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